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We accept almost all debit and credit cards and netbanking/wallets available in India. We encourage you to make the payment online when the quota is exhausted or validity is over. You can renew your package multiple times a month. You can download the invoices under Price plans > Order histiry on your dashboard. Follow the below instructions to make a payment online - 1. Go to Price plans > price plans and click "purchase" on the desired plan. 2. Select "Razorpay" as the payment gateway on next ...

We allowed our customers to attach files to their emails directly in the past, but seeing a lot of reputation and performance issues, we had to back out from that plan. Recepient ISPs are obviously not happy with sending a huge volume of data to their servers in the form of attachments. Think about sending an 1 MB file to 100K subscribers, it will turn to 100GBs of data being pushed to the receiving servers. That creates reputation issues at the ISPs. Also, that's an unnecessary load to the serv...

Q1. How much time will it take to provision my account ? Ans : Free and shared accounts should be instantly activated once the payment is made. For the dedicated accounts, it may take a maximum up to 2 hours to get fully activated – most case, this will be done in 15-30 mins (by the time you take a coffe ;) ). Also it depends on the number of smtp servers/Ips you opt for.Q2. Do we need to enter credit card details for free account ? Ans: No. This is a forver free account that you can use without...

We provide a “Forever Free Plan” for everyone to try out the product and services before committing to any paid plans. That's the way you can check if we meet your expectations or not. If you're not happy with the services, you can wait until you feel that we've improved before choosing a paid plan. So, we don't normally provide refunds since there is a free plan to try out. Though, we do refund our customers for valid reasons – any technical error or failing to meet SLAs are examples. In such c...

This privacy policy has been compiled to better serve those who are concerned with how their 'Personally   identifiable information' (PII) is being used online. PII, as used in US privacy law and information security,   is information that can be used on its own or with other information to identify, contact, or locate a single   person, or to identify an individual in context. Please read our privacy policy carefully to get a clear   understanding of how we collect, use, protect or otherwise ha...

We are a non-spam organization and are CAN-SPAM (http://en.wikipedia.org/wiki/CAN-SPAM_Act_of_2003) compliant. We have zero tolerance towards spamming and do not encourage spamming through our network/systems. We reserve the right to categorize the emails sent through our system as spam or non-spam based on different criteria. 'Spam' is a broad word that can be defined as narrated here - https://en.wikipedia.org/wiki/Email_spam   In case if our IPs/Domains get blacklisted due to the customer's s...

MailFed features an authentic mail delivery service, eliminating the squander of time and   money. Dismantle your worries of email marketing and let the next big thing board your   head. Our cloud based service has a rich delivery rate that you can rely upon. Our aid is   not limited to mere forwarding of mails; there is a dedicated team working to deliver   detailed analytics.  We provide our customers an opportunity to get an aerial view over their email structure;   pre crafted automated repl...

Spam filters at the ISPs are very intelligent in identifying the emails they receive as "unsolicited" aka SPAM. They use a common technique that to compare the email body data received for different recipients to see if that's a broadcast message - if yes, there will be no difference at all or very minimal difference between the emails. So, to increase deliverability by bypassing some of the spam checks, we need to keep maximum level of discrepancy possible in contents between the emails we send...

DMARC, which stands for “Domain-based Message Authentication, Reporting & Conformance”, is a technical specification created by a group of organizations that want to help reduce the potential for email-based abuse by solving a couple of long-standing operational, deployment, and reporting issues related to email authentication protocols. It's a technique to publish the authorized IPs and Signatures in their DNS to have them verified by the receiving ISP. If a mail caliming to have come from a do...

It's interesting as well as pleasing thing to send Birthday/Anniversary wishes. MailFed allows its users to configure auto responders to do this job efficiently with least effort. Different uses cases for this feature can ve - 1. Send automatic Birthday/Anniversary wishes 2. Send automatic appreciation to customers for completing X number of years with you 3. Send automatic warranty/service expiry notifications  and much more !We will dicuss on how to configure a Birthday/Anniversary based campa...